Common Questions

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No. TapMarket is a locally-owned business (hello from Nick and Lauren!) specializing in installations of smart refrigerators called MicroMarts. It's the future of autonomous retail. Unlike a traditional vending machine, our smart fridges, freezers, and pantries offer a secure, frictionless shopping experience that is more like walking into your favorite store. Our technology allows users to browse items, grab multiple things in one transaction, and purchase fresh, curated products.

It’s a zero-cost, zero-hassle amenity upgrade for your employees, tenants, or guests. You instantly elevate your space with intuitive, innovative design and provide a high-demand, 24/7 convenience service without incurring any upfront costs, maintenance fees, or operational burden.

While we offer a curated selection of healthy and fresh products, premium beverages, and non-perishable snacks - it can be completely curated to your location. We reject the "set it and forget it" model. We use seasonal product rotation and real-time data to guarantee peak variety and freshness, specifically tailored to the preferences of your people.

A single Smart Fridge, Freezer, or Pantry unit is approximately 79" tall, 30" wide, and 38" deep. We can scale the setup to your space. For example, a standard MicroMart Smart Store (2 Fridges + 1 Pantry) takes up about 90" x 38" of floor space. We help you build the store to fit your location.

Everything is free. This is the foundation of our partnership. There is absolutely no cost to your location for the equipment, installation, or management. Our revenue is generated solely through the sale of products.

Zero. Delivery, setup, maintenance, restocking, and technology support are all provided by TapMarket. We handle 100% of the logistics so you can focus on your business. We monitor every machine remotely with live support and uptime monitoring.

Our advanced technology and Live Inventory Monitoring allow us to track sales in real-time. This ensures we are restocking efficiently and quickly. Our team is owner-run and operated, ensuring a high level of personalized service. We guarantee a simple refund process and offer same-day service when needed. Additionally each visit the machine is cleaned - to keep it looking fresh!

Yes, every TapMarket machine and it's products are fully insured. 

The system uses 3 object sensors and cameras to detect exactly what is taken. The customer initiates a transaction by tapping their card, opening the door, grabbing what they want (they can even take items out and look at them at no cost), and the sensor automatically charges them for the items removed when the door closes. It's a seamless, grab multiple items all in one transaction experience.

All payments are secure, cashless, and contactless. We accept all major cards via Tap, Insert, or Swipe, as well as digital wallets like Google Pay and Apple Pay.

Our units are specifically designed to prevent theft. The combination of object sensors, cameras, and the secure payment gateway ensures that products cannot be taken without being charged. Unlike older systems, our design does not take pre-paid cards, ensuring a high level of security and convenience.

Yes. Every item has a digital price tag on the shelf, which allows us to remotely run a promotion or instantly change a price, giving you unique and timely marketing opportunities.

Our customer service is direct and immediate. Feedback and questions go directly to Nick and Lauren, the owners. We have a simple and quick refund process for any transaction or product issues.